SHIPPING & DELIVERY
WHAT ARE THE DELIVERY CHARGES?

STANDARD SHIPPING PAN INDIA - Free

Extra charges for COD is Rs.120

HOW LONG DOES IT TAKE TO DELIVER?

We take 1-2 days to process and dispatch your order and handover to the courier. After that the courier takes around 1-7 days to deliver your order.

You will be notified when your order ships from our warehouse with the shipment tracking number.

PAYMENT METHOD

You can pay via all major VISA or MASTERCARD credit/debit cards, UPI, Netbanking, Wallets, Ola Money, EMI, IMPS/NEFT & Simpl using our payment gateway RAZORPAY at the time of checkout. You can also checkout with Cash On Delivery. Payment is accepted in INR (Indian National Rupee) at the time of purchase.

CAN YOU CHANGE OR CANCEL YOUR ORDER?

You can change or cancel your order after placing your order by sending us your cancellation or change request on any of our contact channels.

Once your order has been processed and dispatched, your order cannot be changed or cancelled.

CAN YOU CHANGE YOUR SHIPPING ADDRESS?

You can change your shipping address after placing your order by sending us your change request on any of our contact channels.

Once your order has been processed and dispatched, your order will be changed or re-routed and you WILL NOT be eligible for a refund. We take no responsibility for orders placed to the wrong address.

FAILED DELIVERY OF THE PACKAGE

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver) or if the customer refuses to collect the package, the package will be returned to us at the customers expense.

ITEMS NOT RECEIVED BUT TRACKING SHOWS DELIVERED

We do not refund or replace items that are marked as delivered by our courier.

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free exchanges or returns.

FOR EXCHANGES (MAX 3 DAYS AFTER DELIVERY FOR SIZES & ITEMS) :

Unused and unworn items are eligible for a free exchange provided the Wall Art is unused. To initiate an exchange, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the exchange shipment to be picked up by our logistics partner.

Once your exchange parcel undergoes our quality inspection, we will provide you a credit note of the same amount which you can use to order the new size/item.

To create an exchange today, click here to go to the Contact Us page.

FOR RETURNS (MAX 3-DAYS AFTER DELIVERY):

Unused and damaged(in shipping) items are eligible for a full credit that can be used on the website.

We want to remind our customers that if any items are found missing or used from the return shipment, we reserve the right to deduct an amount up to the full MRP of the missing product from the refund credit amount.

To initiate a return, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the return shipment to be picked up by our logistics partner. Please keep in mind that shipping and handling charges, as well as taxes and duties, are not refundable.

All returns should be addressed to:

MK WALL ART
KRUSHI UTPANNA BAZAR SAMITI DONDAICHA DIST. DHULE- 425408

To create a return today, click here to go to the Contact Us page.